The Ultimate Guide to Hiring a C&F Agent in Dhaka: How to Clear Customs Without Hassle
Are your goods stuck at Dhaka Airport or Chittagong Port? Are you tired of hidden costs, bribes, and endless delays?
In the world of international trade, the most critical moment is not when you buy the product in China—it is when the product arrives in Bangladesh. This is where businesses either make a profit or suffer a loss. Customs regulations in Bangladesh are complex, changing frequently, and difficult to navigate without an expert.
You need a Clearing & Forwarding (C&F) Agent who is powerful, experienced, and transparent.
But why settle for a traditional agent who only does paperwork? Total Import Solution offers a modern approach. We combine expert C&F services with Door-to-Door logistics, ensuring your machinery and equipment reach your warehouse safely, legally, and quickly.
In this guide, we will explain how the C&F process works in Dhaka, why traditional agents fail, and why Total Import Solution is the #1 choice for smart importers.
What Does a C&F Agent Actually Do?
A C&F (Clearing and Forwarding) Agent is the bridge between the importer and Bangladesh Customs. Their legal responsibilities include:
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Documentation: Preparing the Bill of Entry and submitting it to the Customs House.
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Assessment: Working with customs officers to determine the correct HS Code and tax amount.
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Examination: physically verifying the goods at the port shed.
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Release: Paying the duties and obtaining the “Out Pass” to release the goods.
The Problem with Traditional Agents: Most traditional C&F agents in Dhaka operate on an old model. They often:
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Ask for “speed money” (bribes) without receipts.
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Delay shipments due to lack of knowledge about machinery HS Codes.
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Require you to have all documents (IRC, LC, Vat) perfectly ready.
The Total Import Solution Advantage: We are not just agents; we are Logistics Partners. If you don’t have an Import License (IRC), we can legally import the goods under our company name using our Door-to-Door service, bypassing the need for you to hire a separate C&F agent.
Why We Are the Best C&F & Logistics Partner in Dhaka
We specialize in high-value, complex imports where mistakes are not an option.
1. Machinery & Equipment Specialists
Clearing a container of T-shirts is easy. Clearing a CNC Machine, Hydraulic Press, or Medical Equipment is hard.
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We know the correct HS Codes to minimize your tax liability legally.
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We understand the technical documentation required for capital machinery.
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We handle the heavy lifting and transport from the port to your factory.
2. Air Freight Clearance (Dhaka Airport)
Time is money. For urgent spare parts or electronics arriving at Hazrat Shahjalal International Airport (DAC), speed is critical.
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Our Speed: We aim to clear air shipments within 24-48 hours of arrival.
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Our Service: We handle the assessment and release immediately so you don’t pay high demurrage (storage) charges.
3. Sea Freight Clearance (Chittagong Port)
For Full Container Loads (FCL) or LCL arriving at Chittagong, we have a dedicated team on the ground.
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We manage the CNF process from the moment the ship docks.
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We arrange the truck/trailer to transport the container to Dhaka.
4. No Hidden Charges
Transparency is our core value. Unlike street-side brokers, we provide a clear breakdown of:
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Government Duty (with receipt).
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Port Charges.
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Agency Commission. You know exactly where your money is going.
The Modern Alternative: “Door-to-Door” Service
If you do not want to deal with the headache of opening a Letter of Credit (LC) or hiring a C&F agent, our Door-to-Door Service is the perfect alternative.
How it works: Instead of paying C&F fees and Duty separately, you pay one flat rate per KG or CBM.
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We pick up the goods in China/USA.
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We ship them.
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We act as the C&F agent and importer of record.
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We pay the duty.
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We deliver to your door.
This service completely eliminates the need for you to interact with customs or banks.
Our Global Reach: Import & Export
Total Import Solution is not limited to China. We act as your logistics partner for the entire world.
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Import: From Alibaba, Taobao, Made in China, Amazon, and eBay. Whether it’s raw materials from China or specialized tools from the USA, we bring it home.
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Export: Do you manufacture goods in Bangladesh? We provide Export C&F services to help you ship your products to buyers in Europe, America, and the Middle East.
Step-by-Step: How to Hire Us
Whether you need traditional C&F service for your LC shipment or a full Door-to-Door package, getting started is easy.
Step 1: Consultation
Contact us via WhatsApp (+8801717954302). Tell us what product you are importing and whether you are bringing it via Air or Sea.
Step 2: Document Check
For C&F services, send us your commercial invoice and packing list. We will check if your HS Code is correct and estimate the duty.
Step 3: Execution
Once the goods arrive, our team goes to work. We handle the assessment, pay the duty (on your behalf or included in the package), and release the goods.
Step 4: Delivery
We arrange the transport to drop the goods at your warehouse in Dhaka or anywhere in Bangladesh.
Frequently Asked Questions (FAQ)
Q: Do I need an Import Registration Certificate (IRC) to use your services? A: If you choose our Door-to-Door service, NO, you do not need an IRC. We use our license. If you want to import under your own company name using a Letter of Credit, then YES, you need an IRC, and we will act as your C&F agent.
Q: Can you handle customs for personal items from Amazon? A: Yes. Personal items often get stuck at customs. We can help clear them or bring them through our parcel service to avoid hassle.
Q: How do you calculate your commission? A: Our C&F agency commission is competitive and based on the consignment value/volume. For Door-to-Door, there is no separate commission; it’s all included in the shipping rate.
Q: Do you work on Fridays and Saturdays? A: Our support team is available, but Customs Houses generally have limited operations on weekends. We plan shipments to avoid weekend delays.
Clear Your Goods with Confidence
Don’t let your business suffer because of customs delays. Choose the partner that understands both Logistics and Legislation.
Total Import Solution – Fast, Reliable, and Professional.
📞 Contact Us Now for a Quote
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WhatsApp / Call: +8801717954302
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Email: totalimportbd@gmail.com
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Website: totalimportsolution.com
